So I’m at the airport to pick up my rental car. I’ve prepaid. I walk to the counter. She pulls up my file. I hand her my credit card and drivers license, two ID with photo. She says I need another photo Id. Oh I say. Yes. You need two. I say you have two. She says this one doesn’t count, credit card. Oh I say. Because. Well you need another I say you have two. Do you have a SAMs club card with photo? I say how is that more official than the two I gave you. Pause. So if I take a cab to the nearest SAMs club -use my drivers license. Pay for membership and get a card with photo that’s all I need ? Yes she says as if that is logical. Ok then I say can you refund my pre pay $. No she says that’s in. Third party site. I said. That your website lead me to. Yes she said.
I said well.
Walked away. I went to another rental. Sure we ll rent you a car. 800$ more than the other.
I said thanks no
I go sit down. I checked how far the closest SAMs club is and prayed for an intervention.
I waited. The woman who turned me down walked away in break. New counter person. I walk over. Put my two IDs in the counter. I want to be perfectly honest. Told him my story. He shook his head and cheerfully rented me a car apologizing for the other experience. One — two